Privacy Policy

What Information We Collect

When you list or inquire about a property, we collect:

• Your email address (so you can log in and we can contact you)
• Your name or username (so property owners/renters know who they're dealing with)
• Phone number (for lease transfer coordination)
• Property details (address, rent amount, lease terms, amenities)
• Financial information (income verification when required by property owners)
• References and previous rental history (when provided)

When you use our platform, we collect:

• Property listing information you submit
• Messages you send to other users
• Reviews and ratings of properties or other users
• Search preferences and saved listings
• Basic usage data (like which pages you visit and when)

Automatically collected stuff:

• Your IP address (for security and to prevent abuse)
• Browser type and device info (to make sure our site works properly)
• Cookies (small files that help us remember your preferences)

How We Use Your Information

We use your information to:

• Make the platform work: Create accounts, match renters with property owners, display listings
• Facilitate lease transfers: Connect qualified renters with available properties
• Verify eligibility: Confirm rental history and financial qualifications when required
• Improve our service: Fix bugs, add features, understand what users want
• Keep things safe: Prevent rental fraud, fake listings, and other bad behavior
• Communicate with you: Send important updates, respond to support requests, notify about lease opportunities
• Optional marketing: Tell you about new features and relevant properties (you can opt out anytime)

What We Share (And Don't Share)

Public information:

• Property listings and details (that's the whole point!)
• Your username/display name
• Your public profile information and reviews
• Basic contact information when you connect with other users

We might share your info with:

• Other users: When you inquire about a property or someone inquires about yours
• Property owners/managers: When you apply for a lease transfer
• Service providers: Companies that help us run the platform (like hosting, email, analytics)
• Legal requirements: If required by law, court order, or to protect our users
• Business transfers: If we sell the company (but your privacy rights stay the same)

We never sell your personal information to advertisers or data brokers.

Your Privacy Rights

You can:

• See your data: Request a copy of all information we have about you
• Fix mistakes: Update or correct your personal information
• Delete your account: Remove your account and personal data (property listings may stay for community benefit)
• Control emails: Unsubscribe from marketing emails anytime
• Download your data: Get a copy of your property listings and messages
• Remove listings: Take down your property listings at any time
• Control visibility: Adjust who can see your contact information

How We Protect Your Information

• We use industry-standard encryption to protect your data
• Our servers are secured and regularly updated
• We limit who can access your personal information
• We regularly review our security practices
• We delete data we no longer need

While we do our best to protect your information, no internet service is 100% secure. We'll notify you if there's ever a security breach that affects your data.

Cookies and Tracking

We use cookies to:

• Keep you logged in
• Remember your preferences
• Understand how people use our site
• Prevent fraud and abuse

You can disable cookies in your browser, but some features might not work properly.

Children's Privacy

Our service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If we discover we have, we'll delete it immediately.

Chicago-Specific Considerations

As a platform focused on Chicago apartment leasing, we comply with relevant Illinois and Chicago housing laws including:

• Chicago Residential Landlord and Tenant Ordinance (RLTO)
• Illinois Human Rights Act regarding housing discrimination
• Fair Housing Act requirements
• Chicago data privacy ordinances

We do not discriminate based on protected characteristics and expect our users to comply with all fair housing laws.

International Users

If you're outside the United States, your information may be transferred to and processed in the US. By using our service, you consent to this transfer.

Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll post the new version on this page
• We'll update the "Last Updated" date
• For major changes, we'll email you or show a notification
• Your continued use means you accept the changes